Salon Policy

SALON POLICY

 

Under 16’s must have Parental Consent
• We respectfully ask that you switch your mobile phone to silent when entering the Salon for the comfort of other clients
• We strive to run appointments smoothly, please aim to arrive 5 minutes prior to scheduled appointment time
• If you are running late for an appointment, please let us know
• We reserve the right to charge the full value of your appointment should less than 24 hours notice of cancellation be given.
• Whilst children are welcome in the salon, we ask that you be mindful of the comfort of other clients and ensure your children behave accordingly, any damage or disruption caused may result in your appointment being terminated, but still charged at full rate
• Deposits of 50% will be taken for most treatments, these will be non-refundable & non-transferable
• We reserve the right to refuse services should we feel that it is in the best interests of our Staff and Salon
• Gift Vouchers are non-refundable and non-transferable, have a monetary value of 1p and will expire 6 months from the purchase date